Terms of service

Acceptance of terms

By making a purchase or otherwise using this website, you fully accept these Terms of Service. If you do not agree, please do not use the site or place an order.

The store and products

Zenkara is an online store selling wellness and personal care products. We make reasonable efforts to display our products and their colors accurately, but we cannot guarantee that your device shows colors exactly.

Prices and payment

All prices are shown in US dollars (USD) and include free worldwide shipping unless stated otherwise. We reserve the right to change prices at any time. Payment is processed securely at checkout; your order is confirmed once payment is approved.

Order acceptance

We reserve the right to refuse or cancel any order, for example in cases of suspected fraud, pricing errors or stock issues. If we cancel an order you have already paid for, we will refund you.

Shipping

Shipping times, carriers and costs are described in our Shipping Policy. Delivery times are estimates and may vary due to customs or high-demand periods.

Returns and refunds

Returns and refunds are governed by our Refund Policy, which gives you 30 days after receiving your item to request a return.

Intellectual property

All content on this site —text, images, logos and designs— is owned by Zenkara or used under license and may not be reproduced without our authorization.

Acceptable use

You agree not to use the site for any unlawful purpose, to infringe our or others' rights, or to interfere with the operation or security of the site.

Disclaimer and limitation of liability

Our products are wellness products; they are not medical devices and do not replace professional health advice. The Services are provided "as is". To the fullest extent permitted by law, Zenkara is not liable for any indirect or consequential damages arising from the use of the site or products.

Governing law

These Terms are governed by the applicable laws of Peru, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.

Changes to these terms

We may update these Terms of Service at any time. Continued use of the site after changes constitutes acceptance of the updated terms.

Contact

For any questions about these Terms, contact us at zenkara.store@gmail.com.