Privacy policy

Last updated: July 21, 2026

Zenkara operates this store and website, including all data, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Zenkara is powered by Shopify, which enables us to provide the Services. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully.

Personal information we collect

When you use the Services, we may collect the following categories of personal information:

  • Contact details such as your name, address, phone number and email.
  • Order information such as your billing and shipping address, payment confirmation, email and phone number.
  • Account information such as your username, password and security information.
  • Customer support information you provide when you contact us.
  • Device and usage data such as your IP address, browser and how you interact with the Services, collected through cookies and similar technologies.

We collect this information directly from you, automatically through the Services, and from third parties such as our service providers and Shopify.

How we use your personal information

  • To provide, operate and fulfill our products and Services, including processing your orders and payments and arranging shipping.
  • To communicate with you, including about your order, customer support and, where permitted, marketing.
  • To improve and personalize the Services.
  • To detect and prevent fraud and keep the Services secure.
  • To comply with our legal obligations.

Cookies

We use cookies and similar technologies to operate and improve the Services, remember your preferences, and for analytics and marketing. You can control cookies through your browser settings and, where available, our cookie banner.

How we disclose personal information

We may share your personal information with Shopify and other service providers who perform services on our behalf (such as payment processing, shipping and analytics); as required to comply with the law or protect our rights; and in connection with a business transfer. We do not sell your personal information.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict certain processing, and to opt out of marketing. Residents of the European Economic Area, the United Kingdom and California may have additional rights under the GDPR and CCPA. To exercise your rights, contact us using the details below.

Data retention and security

We retain your personal information for as long as necessary to provide the Services and comply with our legal obligations, and we use reasonable measures to protect it.

Children

The Services are not intended for children, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date reflects the most recent changes.

Contact us

If you have any questions about this Privacy Policy or our privacy practices, contact us at zenkara.store@gmail.com.